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BBNS - Austin/Texas Department of Information Resources
Transforming Information and Communications Technology in Texas












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Staffing Augmentation Services Contract


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Black Box Network Services
2535 Brockton Drive, Suite 400
Austin, Texas 78758
Contact and For
Staffing Augmentation Quotes:
Quint Cardwell
Vice President, Technology Services
512-719-6612 - Office
512-917-3828 - Mobile






Welcome to the DIR Contracted Services Support page. Here you will find information on the Black Box Network Services (BBNS) - Austin Services and Support Contracts for the
DIR ICT Cooperative Contracts program, contact information, product availability and pricing, and order placement.

BBNS - Austin is based in Austin, TX, and has provided technology services for government and private institutions since 1985, and employs more than 200 technicians throughout Texas alone.

BBNS - Austin is a fully-integrated technology services company on contract with the DIR and currently providing qualified organizations with IT Technical Staffing Support and Voice/Data Cabling Services as well as other services related to the network infrastructure, as listed in the pricing sections of the individual contracts.

Staffing Augmentation Support Services - Currently, BBNS provides on-site Help Desk and Technical support providing qualified technicians in support of your organization at highly competitive rates. Please see the see the Staffing Augmentation Contract pricing by clicking on the Staffing Augmentation Pricing. Additional contract information may be found by selecting the “Staffing Augmentation Services Contract” to the left.

Cabling Infrastructure Support Services - In order to better serve Texas governmental and non-profit agencies, BBNS - Austin has partnered with the Texas DIR to serve a fulfillment role of cabling and network infrastructure services for associated parties under the DIR contract. The BBNS - Austin/DIR Cabling Services Support contract guarantees special pricing and terms for affiliated parties, and provides qualifying customers an experienced, industry-leading fulfillment resource for deployments of all types, including new construction, moves, migrations, adds, and changes. To view pricing, please click on the State of Texas image below. This link will provide you with detailed pricing for labor and required materials. Additional contract information may be found by selecting the “Cabling Contract Details” to the left.

This BBNS - Austin/DIR web portal, along with all associated information and contract detail, applies to those entities specified under section 3 of the Standard Terms and Conditions of the DIR contract, and includes Texas state agencies, educational institutions, units of local government, and various qualifying governmental, non-profit, and associated entities. Please visit our Qualified Customers section for a complete listing of qualifications. You may also contact Texas DIR directly to determine qualification status.